Many people say "I don't have time". It's wrong, disturbing and it covers up the fact that everyone has the same amount of time. By saying "I don't have time", we mislead ourselves instead of getting to grips with our own priorities and deciding what we want to do with our time and how we want to spend it.
Managers, in particular, are dependent on prioritizing correctly in order to succeed. Many of the managers we meet are not very critical of their own use of time and waste a lot of good initiative in meetings and on email.
The approach of thinking through the 5 change strategies can also be used as a practical tool to clean up your own time use and create a really good plan for how you can become much more efficient