The way and the channels in which important communication takes place are determined by how the organization is structured. Effective and safe communication respects the roles in the organization
NOT respecting the chain of command quickly creates misunderstanding and stress. Respect and authority are undermined and conflicts arise.
Course Content
Introduction: Organization and service path
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Video: Organization and routing
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Illustration: Organization and service path
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Test: Organization and service path
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Quiz: Organization and service path
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